Fighting Terror With Terror

After our discussion yesterday regarding bloggers as 'internet terrorists' my thoughts immediately went to an encounter from last year documented on the HBO show Costas Now, hosted by Bob Costas. The topic of the now defunct show was relevant sports issues, and this particular episode dealt with the rise of the sports blog. Involved in the discussion were Cleveland Browns wide receiver Braylon Edwards, then www.deadspin.com Editor-in-Chief Will Leitch, and noted sports author Buzz Bissinger (he wrote Friday Night Lights among other works). I've included a clip from the show below (NOTE: STRONG LANGUAGE) but the main argument is that a) bloggers (as well as their commenters) have free reign to be slanderous and anonymous and b) sports blogs are killing off newspapers as more and more individuals are going online to get their sports info. Here's a direct quote from the author:

Blogs are a, "disgrace the written word. No one sweats over a sentence anymore, no one really cares if a sentence has good grammar or bad grammar. No one really cares if it has the right or wrong word. Blogs are all about opinion, all about getting in your face, and the fact that people love them says they're really not interested in facts, not interested in beautiful writing; they're just interested in having our own opinions certified.

"With the Internet, there's too much information out there, and we've become a very mindless country. I don't know how else to say it: We really revel in ignorance and disinformation."

Buzz comes off as an ass, but he is passionate about his work, and is upset that his colleagues and his work is being taken on the same level as internet bloggers. A real life example of what we discussed.

Someone Else's Dime

A few of my close friends have some sort of Apple i-phone. On it they can i-chat, i-text, i-surf, i-plan, and i-map, to name a few. On my phone I can call people. One of the features on the iPhone is the application widget. You can go online to and download an ever growing number of applications to your phone, some for free, others for a nominal price. What these applications do is extensive to say the least. They can tell you where do go eat, how to get home, or when your dry-cleaning is done. One that is popular with my sister (and many others) is the whoopie cushion and Pull My Finger application. These do pretty much the same thing, and you can assume what exactly that is. With just a tap of the screen, an iPhone can produce one of many fart noises. Its a gas. The price of this application? $0.99. It probably took the designer of this application minutes to create this, and he or she is making an incredible and increasing profit as the days go on. Apple is reaping the benefits as well. By just creating the capability for users to design their own application, Apple has made their customers do the work for them. And with the sky being the limit for application possibilities, all Apple as to do is sit back and let their iUsers creativity take flight. It reminds me of a fundraising gimmick that a local minor league baseball team uses. During the game, a staff member will walk through the audience selling raffle tickest for a buck. Toward the end of then game, a number will be drawn, and the fan holding that number will be entitled to half of the pot. Half. The other half? Goes to the team. For doing absolutely nothing. Genius.

Component Based Businesses

We read an article about SOA for yesterday's class. It broke businesses done into individual services, and described how each could be its own entity; its own money-maker. After the lecture, I second guessed my complete understanding of the topic, but I started to see how I could apply the idea to my most recent employer. I worked at Mayo Clinic in Rochester, a health care provider that has more than 70 different departments or specialties. Combined, all these areas make up the revenue for Mayo, and this is how their profits are determined. About a year ago, Mayo recorded its first net loss for a quarter in some time. They, much like many other corporations, issued cutbacks and tightened their belt a couple notches, wishing to wait out the economic storm. What was interesting, however, was that some departments (i.e. Cardiology) continued to make a profit, even though Mayo as a whole was in the red. The way these departments made money is quite simple, the more patients they saw, procedures they ran, etc. the more profit they brought in. Beyond that, the more physicians they had on staff, the more patients they could see. I'm sure its more complex than this, but if Mayo had instead of making cutbacks everywhere, reallocated funds to certain departments which remained profitable, they may have shown a better return in future quarters.

To Be a Leader

We had Cole Orndorff come speak to our class last week. He is the CIO at Mortenson Construction, an excellent speaker, an interesting fellow, and for whatever reason reminded me of Chris Farley's little brother. His entire presentation was very enlightening, as it was cool to hear about his transformation from an IT dude to a full-fledged major player for Mortenson. I took the weekend to think about what he said and form my own opinions (see: procrastinated). I remember him making one comment in particular about the CEO (I think) for Cisco Systems. He mentioned that while he was an excellent businessman (he may or may not have used the word 'genius') he was also an 'arrogant SOB.' I immediately knew the type: a pompous prick who didn't have time for the little people and thought every idea he had was the correct one. But after thinking about it, isn't this the type of person who needs to be a leader of a company? Granted, all I know of this man is what was described to the class, but it kind of makes sense. An arrogant SOB would believe in himself wholeheartedly, and wouldn't get discouraged when others told him he was wrong, or that his ideas wouldn't work. Maybe he is an asshole, but if that's the case, it wouldn't be an issue for him to make the tough decisions when it came to personnel, etc. If he truly had a strand of genius in him as well (which could very well be the case, considering his position), it would be possible to overlook his crap personality to see the good that he is doing for the company. None of us wants to work for an arrogant SOB, but in the end that might be the type of person we need to be running our businesses.

Oh, canada...

after tuesday's discussion, i had to post this as well. this is what i immediately think of whenever anyone brings up canada....

My Grandma's myspace Page

It amazes me the vast bridge between some individuals electronic/internet savvy. Some people can build websites, 'twitter' while they're on the bus, and spread new chunky pics of Jessica Simpson at a chili cook-off worldwide. Other members of society are either a) convinced they can and will never be up to speed with the WWW or b) are plain frightened of it. Either way, they are markedly inept when compared to their peers. As this new generation ages, and eventually becomes the main core of the workforce, an ability to search, find, create, manipulate, etc. any information available will no longer be a skill of the elite. It will turn into an expectation. Students and professionals alike will expect to have streaming video at their fingertips. They will expect all websites to be interactive and state-of-the-art. Any business out there that offers their services electronically (will be an expectation of everyone sooner than later) will need to be up to speed with all of this, lest they lose costumers or hits or whatever you want to call it, to their competitors. It will no longer be 'who has the best services to offer,' and it will turn into 'who has the services that are the easier/smoothest/coolest/quickest to access.'

Bedtime Reading

I feel asleep soundly reading GIE Foreign Affairs. It was glorious. This morning, with coffee in tow, I pounded through the rest. There was one line that stuck out the most to me from that first piece. It was talking about how innovation today is more than coming out with a new product. Innovation could be a better way to get said product to customers, or a better way of working with partner firms to create products more efficiently. From the consumer point of few, this isn't something you would typically think of. High-school and college kids are more concerned about when the Y-Box or PS4 is going to be released, and not so much about how Sony may have improved their factory efficiencies so that a product cycle that used to take 4 hours now only take 20 minutes.

I had a meeting with my high school's Chief Trust and Compliance Officer after I got caught smoking on campus.

"Did you know that last year the world produced more transistors than grains of rice, at lower cost?" This blew my mind.

Sam Palmisano made a comment that I spoke on in my paper that was due today. His fourth challenge was winning over the hearts and minds of employees of all levels. Change needs to be bought into before it can be implemented. People have a natural tendency to fear what is different and shy away from change. One's comfort zone or security blanket is very difficult to let go of, and it is and will continue to be a great challenge to convince people that change is necessary.